Privacy Policy

At Advanced Medical Services (AMS) we are committed to protecting and respecting your data protection and privacy rights and ensuring the confidentiality of your personal information. Personal Information is the information (data) we hold in relation to you.

This Privacy Policy will inform you about why and how we collect, use, disclose, and protect the information obtained through our medical screening services and how we process your Personal Information. By using our services, you consent to the practices described in this Privacy Policy.
AMS is the data controller for the processing of this personal data and special category data held by us in connection with all of the medical screening services offered by us.

We are dedicated to the responsible and secure handling of your Personal Information, as outlined in the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Acts 1988 to 2018 when collecting and otherwise processing your personal data, namely:

Lawfulness
Fairness
Transparency
Purpose limitation
Data minimisation
Accuracy
Integrity
Confidentiality
Accountability

Why do we process your data:

We collect and use the information you disclose to us, to provide you with your chosen AMS service. Without collecting and using your Personal Information, it would not be possible for us to offer and manage these services.

Data we process:

Your name
Date of birth
Sex
Contact telephone number
Email address

Depending on the service being provided, it may be necessary to submit additional information, including, but not limited to:

Work employee number
Dependant personal data may be shared with your employer, Club, School, or group POC for the purpose of confirmation of onsite bookings and attendance for services where the option of screening for family members is being provided as part of a screening programme
Health insurance membership number
Home address
Next-of-kin / emergency contact details
GP details
Credit card details (if payment is required for the service)
Account creation information

As part of your use of our services you may be required to give us special categories of data about you relevant to our screening services:

This may include:

information required in a pre-screening questionnaire
medical history
information regarding illness or ill health
information regarding relevant medical treatments
other treatments or services relevant to the service being provided by AMS

Children's Privacy:

AMS are committed to safeguarding the privacy of children, especially when it comes to medical screening. Our services are not intended for individuals under the age of 12, and we do not knowingly collect personal information from minors without parental consent. If we become aware that we have inadvertently collected personal information from a minor without proper consent, we will take immediate steps to delete such information from our records. If you have any concerns about your child's privacy or believe that we may have collected information from a minor without consent, please contact us immediately.

Data we process for child screening:

Name
Date of birth
Sex
Contact telephone number of parent/Guardian
Email address of parent/Guardian

Depending on the service being provided, it may be necessary to submit additional information for a child screening, including, but not limited to:

Health insurance membership number
Home address
GP details
Account creation information

As part of a child’s use of our services you may be required to give us special categories of data about you or your child relevant to our screening services:

This may include:

information required in a pre-screening questionnaire
medical history
information regarding illness or ill health
information regarding relevant medical treatments
other treatments or services relevant to the service being provided by AMS

View our Child Safeguarding Statement

How do we use your data:

To communicate with you in relation to any screening services you have booked with AMS.
To provide assistance services to you in relation to any screening services you have booked with AMS.
To issue reminders for any screening services you have booked with AMS.
To communicate results in relation to any screening services you have booked with AMS.
To provide information and guidance, where applicable, in relation to medical diagnoses and healthcare screening services you have booked and attended through AMS.
Analysing data to improve the quality and effectiveness of our services.
To assist us in maintaining information security on our digital screening platform.
To carry out research and anonymised data analysis, including analysis of individuals whose Personal Information we collect, in accordance with applicable law (including obtaining consent where required).
To manage our business operations and IT infrastructure systems, in line with our internal policies and procedures, including those relating to IT systems operation; data and website hosting; data analytics; business continuity; records management; document and print management, finance and auditing.
To manage complaints, feedback and queries, and handle requests for data access, correction, or deletion, or the exercise of any other rights relating to Personal Information.
To comply with applicable laws and regulatory obligations and to comply with legal process and court orders, including requests from public and government authorities, where and if applicable.
Sharing information with trusted third-party service providers of laboratory services, and medical service contractors who assist us in providing our services. This information is shared on a strictly confidential basis as part of the provision of our screening services.
AMS will keep an accurate and up to date record of personal information and we will keep this personal data securely stored electronically and in hard copy, if applicable.
AMS will not disclose the results of your screening to any other person or third party without your prior expressed and informed consent. We may, however, from time to time use or disclose the results for statistical purposes in an anonymised or aggregated format only, from which the person who has been screened cannot be identified. The data shared with third parties unless explicitly consented to will not be stored as identifiable information.
We do not engage in international transfer of data; our booking/screening software platform is hosted with AWS (Amazon Web Services) with the data centre location selected as Europe – Ireland. Both the primary and backup storage of the application, files and database are in this region.
Other than exceptions mentioned here and, in our Consent, and Terms & Conditions, AMS will not pass on personal data to any third party without your prior expressed consent.

Data Security:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

For adults age 18 years and older, for a minimum of 8 years,
For persons under the age of 18, at least until such persons reach the age of 25

General information:

When submitted as part of a payment process for a screening service, credit card payment details are processed by Stripe Payment Processing and credit card details are not saved by AMS. Click here to view Stripe's Data Processing Agreement.
Automated SMS (such as appointment reminders) are sent through SMS service provider, Twilio. Only strictly necessary information is included in such SMS and transferred to Twilio to facilitate the sending of the SMS. Click here to view Twilio's Data Protection Agreement.
Our booking/software screening platform is hosted with Amazon Web Services (AWS). Click here to view AWS Privacy Policy
If your screening includes analysis of blood or other samples, limited personal information is shared with our laboratory partner to complete the technical analysis.
Click here to view our laboratory Partner’s Privacy Policy.
Cookies are used for application function only and not for marketing.
We will not send you promotional material unless you request us to do so.

Use of cookies

AMS uses cookies to allow us to manage and record where you are and data submitted during steps in process, such as creating a booking.

A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow us to “remember” your actions or preferences over a period of time, or it may contain data related to the function or delivery of the site.

To learn more about cookies, please view the external third party websites below:

Below is a summary of cookies used by AMS:

Cookie	Category	Purpose
XSRF	Strictly Necessary	Used to prevent cross site scripting attacks
Cookie Consent Status	Strictly Necessary	Used to record your cookie consent status
Session Cookie	Strictly Necessary	Used to control various functions and flows on the website, such as to control what menu items to display based on your login user account.
2fa Cookie	Strictly Necessary	Used to record when users have most recently logged in using 2 factor authentication on their current browser/device.
Google Cookies	Performance	Used to allow us to analyse how visitors arrive to our website and what they interact with when they arrive.

You can use your browser settings to choose whether you want to accept cookies or not, as well as to remove cookies that have been set on your device.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, or wish to lodge a complaint, please contact us at:

- Data Controller: Advanced Medical Services,1 Cleve Business Park, Monahan Road, Cork City, T12 DY6W, Ireland | 0818 333 120 | info@ameds.ie (managed email)
- Data Protection Officer (Medical): info@ameds.ie (managed email)
- Data Protection Officer (Non-Medical): info@ameds.ie (managed email)